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Skene
Medical Group |
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Click to visit
our web-site |
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We are open
from 08:00 to 18:00 Monday to Friday
Outwith these hours please contact NHS 24 below |
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Main Number
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01224 849400
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Emergency
number
during working hours |
01224 741706 |
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NHS 24
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08454 24 24 24
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Results Line
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01224 849392
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This service is
available 11:30 to 15:30 weekdays. |
Repeat prescription service
If you require long term or regularly
repeated courses of medication you will be
issued with a repeat prescription re-order
form. Please hand this in or post it to the
surgery highlighting you requests and your
prescription will be dealt with within 48
hours.
Alternatively we now have a dedicated 24
hour voicemail service which you can call
and leave your message. This service will
be available 365 days. The telephone number
is 01224 849393. Please remember that you
must leave at least 48 working hours before
collecting your prescription. This service
is for repeat medication only, if you are
requesting an item that is not on your
repeat slip then please phone the normal
surgery number 01224 849400.
The
message will read as follows:
Please leave your name, date of birth and a
contact telephone number, and the items you
require confirming where you wish to collect
your items. You must leave a minimum of 48
working hours before collection. Please
speak clearly and slowly after the tone.
Collection can be arranged from the surgery
reception, Arnhall Pharmacy, Westhill
Pharmacy, Kingswells Pharmacy or posted back
to you if a stamped addressed envelope is
included. Please inform us of your
preference.
The Surgery has its own dispensary for
patients who live 2 miles or more from a
chemist.
Patients on repeat prescriptions will
usually get a two month supply and are
encouraged to attend the surgery once yearly
to have their condition reviewed and
medication changed or adjusted if necessary.
Please remember to order repeat
prescriptions in plenty of time if you are
going away on holiday.
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Appointment
Availability Standards |
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The practice
undertakes to provide an appointment for non-urgent matters
with any available doctor or nurse within 2 working days,
and a named doctor within 5 of their usual working days
(excluding leave).
We undertake to
meet this standard 85% of the time, and we aim to meet this
standard 95% of the time.
We audit our
performance regularly.
(Urgent
consultations are provided on the same day, as advised in
our practice leaflet). |
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